Welcome to https://strongholdinsurancesolutions.com. Thank you for visiting. My name is Steven Edward Rink, and I am a licensed independent insurance broker. I respect your privacy and am committed to protecting your personal information. This Privacy Policy outlines how I collect, use, share, and safeguard your data in compliance with applicable federal and state laws.

1. Information I Collect and Use

I collect personal information when you interact with me directly or via my website.

This may include:

When you request a quote
When you complete an insurance application
When you inquire about coverage or services
When you communicate via phone, email, SMS, or website forms

Types of Information Collected

Identifiers: Your name, date of birth, phone number, email address, and residence

Application Data: Medical history, Financial details, Demographics, and Employment Information

Third-Party Data: Information from labs, Medical exams, or Consumer reporting agencies

How This Information is Used

I may use your information to:

Process applications and requests
Confirm your identity
Communicate about coverage or updates
Offer related services or insurance products
Improve user experience and website functionality
Comply with legal and regulatory obligations

Phone calls may be recorded for training, compliance, and quality assurance purposes.

2. SMS Messaging

If you explicitly opt in, I may send SMS messages to:

Confirm application or quote status
Provide reminders or service updates
Occasionally share relevant offers or product information

Message frequency may vary. Consent is not required as a condition of purchase.

Opt-Out & Support

To stop receiving messages, reply STOP
For assistance, reply HELP or contact me at:

Email: [email protected] Phone: +18282616667

Your SMS opt-in data is never sold or shared for third-party marketing. Message and data rates may apply depending on your mobile provider.

A2P Compliance Statement

By submitting your phone number and opting in, you agree to receive SMS messages from Steven Edward Rink related to your insurance inquiries, applications, or services. Message frequency may vary. You can opt out at any time by replying STOP or reply HELP for support. Your information will never be shared or sold for marketing purposes.

3. Website & Device Data

To improve your browsing experience, I may use the following:

Cookies: To save your preferences and enhance functionality
Pixel Tags/Web Beacons: To monitor engagement with emails and website usage
Device & IP Tracking: To detect fraud, diagnose issues, and improve performance
Third-Party Analytics: Tools like Google Analytics may collect anonymized visitor data

You can disable cookies through your browser settings, but this may affect some features.

4. Data Security and Storage

Your personal information is protected using technical, physical, and administrative safeguards. I store data in secure systems, and in some cases, off-site storage providers under contractual protection. However, no system is completely secure. Please contact me immediately if you suspect any unauthorized access to your data.

5. Information Sharing

Your data may be shared only as needed to provide services, including:

Insurance carriers, underwriters, or wholesalers to generate quotes or process applications
Technology or analytics service providers
Legal authorities, when required by law
In rare cases, during a business transition (e.g., sale or reorganization)

I do not sell or rent your information, and SMS opt-in data is never shared for marketing purposes.

6. Children's Privacy

This website is not intended for children under 13 years old. I do not knowingly collect personal information from children.

7. Third-Party Websites

My website may link to other sites. Their privacy practices are not governed by this policy. I encourage you to review their privacy statements before sharing any personal data.

8. Your Choices

You have the right to manage how your information is used:

Email Marketing: Click “unsubscribe” in any email or contact me directly at [email protected]
SMS: Reply STOP to any message
Data Requests: Contact me to review, update, or delete your personal information

9. California Privacy Rights (CCPA Notice)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: What personal data is collected and how it’s used
Right to Delete: Request removal of your data (subject to exceptions)
Right to Opt-Out: Prevent the sale of your personal information (note: I do not sell your data)
Right to Non-Discrimination: You won’t be penalized for exercising your privacy rights

How to Submit a Request:

Email: [email protected]
Phone: +18282616667
Mailing Address: 8506 PEACH TREE DR SANFORD, NC 27330

You’ll receive a response within 45 days (or up to 90 days with notice, if necessary). Requests are free unless deemed excessive.

10. Changes to This Policy

This Privacy Policy may be updated as legal or business needs change. The “Last Updated” date above reflects the most recent revision. Continued use of this site indicates your acceptance of the current policy.

11. Contact

If you have any questions about this policy or your data, please contact: Steven Edward Rink

Email: [email protected]

Phone: +18282616667

Mailing Address: 8506 PEACH TREE DR SANFORD, NC 27330